IT support for law firms and legal companies
Confidential, compliant IT for solicitors and legal practices
One IT Support provides managed IT support for solicitors, law firms, barristers’ chambers and legal service providers in Newcastle and across the North East. We protect client confidentiality, keep case management systems running and help firms meet the security expectations of regulators, insurers and lender panels.
What IT challenges do law firms face?
Law firms hold confidential client data and handle large transfers of client money, which makes them a prime target for phishing and conveyancing payment fraud. The Solicitors Regulation Authority expects firms to protect client information and report serious incidents, and professional indemnity insurers and lender panels increasingly ask for Cyber Essentials.
Firms also need secure remote working for fee earners, reliable document and case management, phone systems that move to digital before the PSTN switch-off on 31 January 2027 and clear rules for the safe use of AI tools with client data.
- Business IT solutions and cyber security
Microsoft 365, multi-factor authentication, email security, encryption and Cyber Essentials preparation. - Managed IT support and helpdesk
A responsive helpdesk, on-site support and proactive monitoring for fee earners and support staff. - Managed datacentre, backup and recovery
Secure hosting, encrypted backup and disaster recovery for case management and document systems. - Cloud hosted VoIP telephony
Cloud phones with CRM integration, mobile apps and resilient call routing. - Cloud managed networking
Secure office networks and remote access, centrally managed and monitored. - Network installations
Structured cabling and Wi-Fi for office fit-outs and moves. - Design, websites and digital apps
Professional websites that build trust and generate enquiries.
One IT helps legal firms work efficiently and securely in a highly regulated and competitive market, working alongside your case management and practice software suppliers.
Frequently asked questions
It is not a legal requirement for every firm, but many insurers, lender panels and corporate clients expect it, and it protects against the most common attacks. We help firms prepare for and maintain certification.
Combining email filtering, multi-factor authentication, staff training and strict call-back checks for any change of bank details stops most attacks. We implement and monitor the technical controls.
Yes. We provide secure, managed access to email, documents and case management from approved devices wherever your team is working.
Related sectors: we also provide IT support for estate agents and property companies, corporate businesses and recruitment companies.
Contact us today for a free consultation – 0191 296 0111

“The new service with One-IT Support has proven to be very efficient with none of the previous problems, with the added benefit of lowering our costs with a competitive premium.”
Ken Morrell | Director | Oracle

Need some help?
Let’s Talk! No pressure, no obligation, just a friendly chat with free advice.
Speak to a specialist 0191 296 0111
