IT support for estate agents and property companies
Fast, secure IT for busy branches, lettings teams and agents on the move
One IT Support provides managed IT support for estate agents, letting agents, property managers and developers across Newcastle and the North East. We keep branch networks, phone systems and cloud software running so your team can list, let and sell without interruption.
What IT challenges do property companies face?
Property businesses handle client identity documents, tenancy agreements and large payments, which makes them a target for phishing and payment diversion fraud. Agents must also carry out anti-money laundering checks, comply with UK GDPR and keep up with changes to lettings regulation following the Renters’ Rights Act 2025.
Day to day, the biggest problems are missed calls, slow branch connections and staff who cannot reach property software, email or documents while out on viewings. Branch phone lines also need to move to digital before the PSTN switch-off on 31 January 2027.
- Cloud hosted VoIP telephony
Never miss a buyer, seller or tenant call with cloud phones, call forwarding to mobiles and voicemail to email. - Managed IT support and helpdesk
Remote and on-site support for every branch, with proactive monitoring and a single helpdesk. - Business IT solutions and cyber security
Microsoft 365, secure mobile access and cyber security to protect client data and stop email-based fraud. - Cloud managed networking
Reliable, centrally managed networks and guest Wi-Fi across branches and offices. - Managed datacentre, backup and recovery
Hosted email, spam filtering and backup so documents and records can always be recovered. - Network installations
Cabling and Wi-Fi for new branches, refits and office moves. - Design, websites and digital apps
Property websites and digital marketing that generate valuations and enquiries.
Good IT gives agents more time with clients and gives vendors, landlords and tenants confidence that their personal data is safe.
Frequently asked questions
Yes. We manage networks, phones and devices across every branch from one helpdesk, with on-site visits when they are needed.
Multi-factor authentication, email filtering, staff awareness training and clear procedures for verifying bank details block most attacks. We put the technical controls in place and keep them monitored.
We work alongside your CRM and property management software providers to make sure their platforms run smoothly on your network and devices.
Related sectors: we also provide IT support for law firms and legal companies, corporate businesses and recruitment companies.
Contact us for a free consultation – 0191 296 0111
“We are very happy with the service we receive from One IT Support, their instantaneous response to issues and professional manner provide great value to our business.”
Glenn Heathcote | Managing Director | John Lilley and Gillie
Need some help?
Let’s Talk! No pressure, no obligation, just a friendly chat with free advice.
Speak to a specialist 0191 296 0111
