Business IT support



Make sure your company’s IT systems stay in the best condition. At One IT we offer comprehensive proactive monitoring and an average response time under 15 minutes. Based just outside Newcastle we cover the North East and the North West of England.


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Hosted Services



Whether you need a powerful and flexible web hosting solution for your e-commerce website, or are simply building your first website, rest assured that we can cater to all your unique web hosting requirements. If its Microsoft products you require we supply and manage all your Microsoft Office 365 requirements.


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Data Recovery and Storage


One IT Support offers a wide variety of data recovery services, which cover a vast selection of different media and systems.
Lost your files? Had a disk failure in a critical system?
Contact us for a free assessment.

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Network Installation Specialists

One IT Support offers a comprehensive range of IT network installation services across Newcastle and the rest of the North East. Big or small, anything from a single cable run around a room, to a full office cabinet rewire.

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Computer Hardware

Here at One IT support, we stock, source, and build high-quality systems to any specification at competitive pricing.
Anything you need from a basic user workstation to a multi-office File Server – we can offer you the best value system for your needs.

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IT Support Newcastle

One IT provide specialist IT services & solutions for Business throughout the North East. From Microsoft Office 365 to installing a Windows Server you’ll be working with a team of experienced IT Consultants and Engineers. For further information call 0191 296 0111 or simply complete the contact form and we will call you back.

Business IT Support

Keep all the technology within your company in tip-top condition.

Data Recovery

Wide variety of data recovery services for all media

Communications Systems

Stay connected to your customers and colleagues.

Web & Design Services

Get your business recongnised with our Web & Design Services.

Hosted Services

Web Hosting, Hybrid Servers, provider of Office 365

Computer Hardware

High-quality hardware solutions perfect for any business.

Network Installations

Cabled and wireless networks fully installed and supported

Training Courses

Large selection of training courses for most business applications

One IT Support Helpdesk

In order to streamline support requests and better serve you, we utilise a helpdesk ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

Open a Ticket

Our Clients

Unique Magazines Ltd.

One IT Support are our go-to for anything IT related. We have recently undertaken moving our web and database hosting onto their new Hybrid Dedicated server platform and the service has been exemplary. As an online based business this hosting is the cornerstone so it’s great to have such a reliable local company.

John Porrett
Managing Director


John Lilley and Gillie

We are very happy with the service we receive from One IT Support, their instantaneous response to issues and professional manner provide great value to our business.

Glenn Heathcote
Managing Director

Halogen Creative

One ITS has provided support services to a number of our key clients. In every instance we’ve had nothing but excellent
feedback. Our clients have always been extremely impressed with their fast response, reporting that problems have been
dealt with quickly and efficiently, with minimum disruption to service.

It is refreshing to work with a company that values good service so highly, and that can be trusted to deal with clients direct.
One ITS are knowledgeable, helpful and provide excellent value for money. I have no hesitation in recommending One ITS
to any business needing a great team of IT professionals on their side!

Matt Haycock
New Media Director

Oracle Financial Planning Ltd.

I would like to take this opportunity to thank Richard and his team from One-IT Support for designing our new bespoke telephone service. This replaces our previous unreliable telephone answering service as calls were being missed and messages were not always relayed to the relevant person.

The new service with One-IT Support has proven to be very efficient with none of the previous problems, with the added benefit of lowering our costs with a competitive premium. We met Richard and his team on 3 separate occasions with our changing requirements and each time they came back with a solution and nothing was too much trouble for them. I would, therefore, highly recommend One-IT Support to all my clients, family and friends.

Ken Morrell

Is Peter Jones into Bitcoin and other Cryptocurrencies?

Make sure your company’s IT systems stay in the best condition 🖥️

At One IT Sup-port we offer comprehensive proactive monitoring and an average response time under 15 minutes 🌟

Scott, Aleesha, Piers and Richard have been working hard in our #Tynemouth office tomorrow 🙌🙌🙌 Say hi to the team...


Meet our office administrator - #office #team #tynemouth #ADMINISTRATION

Happy daze : in its heyday circa 1900, #Bass brewery organised summer workers’ rail trips to #GreatYarmouth for up to 10,000 at a time

Ransomware Gains Notoriety as Top Malware

Cyberattacks are a daily occurrence. Even now, thousands of people have to deal with malicious online attacks just when they least expect it. Cyberattacks can come in many forms and it can impact you in a variety of ways. But in general, cyberattacks come in the form...
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Is Peter Jones into Bitcoin and other Cryptocurrencies?

Peter Jones is arguably one of the most recognised faces in British Media especially for individuals who keep an eye on the world of business. Being one of the original investors on the BBC Two show, Dragon’s Den, he has gained popularity over the years due to his...
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FREE VoIP for our VIP’s

As a business owner or managing director you will understand the importance of communication. Whether it’s with clients, suppliers or colleagues, both internal and external, you need a strong line of communication. We understand this, which is why we have the perfect...
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Team Introductions: Piers

Hi everyone! I’m Piers, technical director at One IT Support. I started at One IT in 2013 when I was finishing off my university degree at Northumbria, but I have been interested in technology for as long as I can remember. In fact, I remember playing around with my...
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Team Introductions: Richard

Hi everyone! I’m Richard, the managing director of One IT Support. My story isn’t as straight forward as you’d think, I actually didn’t find my calling until 1999 after a serious car crash! But I can tell you more about that later. Not really wanting to continue with...
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Team Introductions: Aleesha

Hi everyone! I’m Aleesha, the office administrator at One IT Support. I have worked at One IT for just over two years now and it has been two of the most informative, productive and enjoyable years of my life. I found One IT when I was searching for a place to do an...
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One IT Leads the Communication Revolution

As a business owner or managing director you will understand the importance of communication. Whether it’s communicating to clients, suppliers or colleagues, both internal and external, you need a strong line of communication. One IT understand this necessity which is...
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A summer of diligence, hard work and achievement at One IT Support…

 The summer months can either be a hectic affair or a time to relax and enjoy the sunshine. Unwinding is definitely not an option for specialist IT services and solutions based company, One IT Support as summer 2017 has seen the company move from strength to strength...
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Building on successes within the IT and business support sector

IT services and solutions, data recovery and installing a Windows server can sound very daunting to the less tech-savvy of us. For those who struggle with the technical aspects of IT and communication, fear not, you’re in good hands. We are One IT Support. Our company...
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Are subtitles putting your device at risk?

Research carried out by Check Point has led to the discovery of a new type of Cyberattack using subtitles. When movies and/or TV shows are illegally downloaded they don’t usually come with subtitles and instead of manually having to search for the subtitles on the...
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Collaboration-80 How to get in touch with us

If you would like to get in touch, you can either send us an email, visit our contact page or give us a call.

 0191 296 0111


Alternatively, if you’d like to pop in to chat you can find us at:
One IT Support Ltd, 1b St Oswins Place
Tynemouth, North Shields, NE30 4RQ

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