IT Insights and Business Technology Advice

Do you know which AI tools your team is using?

Seven in ten UK employees have used unapproved AI tools at work, while only around a third of organisations have any policy. Shadow AI is a data and contract problem rather than a technology one, and banning it makes it worse. Here is what to do instead.

Why your Windows 10 bill might be about to double

Year one of Windows 10 Extended Security Updates ends on 13 October 2026 and the per device price doubles. The licensing is cumulative, the free consumer route is closed to businesses and Secure Boot certificates add a hardware complication. Here is what it costs and how to decide.

Are you ready for Microsoft’s new sign in changes?

Microsoft is retiring SMS and voice authentication in Entra ID, with passkeys the default sign in method from 1 September 2026 and a hard cut off on 1 February 2027 that applies to every tenant. Here is what changes, who it affects and what your business should do before the deadline.

What happens to your business when the internet goes down?

As phones move onto the internet, your broadband connection becomes a single point of failure. Lose it and you lose calls, card payments, Teams and files at the same time. Here is what a backup connection looks like and when satellite makes sense.

Traditional phone lines switch off in January 2027. Here’s what to check

The copper telephone network that has carried UK calls for over a century closes on 31 January 2027. Most coverage focuses on desk phones. The bigger risk is everything else running quietly on those same lines, from lift alarms to door entry panels.

Cyber Essentials has got stricter. Here’s what’s catching people out

Cyber Essentials is increasingly a condition of winning work, and the rules got tougher in April 2026. Two issues now fail an application outright rather than earning a note to fix later. Here are the five things we see catching businesses out.

Why your customers are starting to ask about your IT security

Longer security questionnaires are starting to arrive with contract renewals. A new law going through Parliament brings IT providers like us under direct regulation and pushes security requirements down through supply chains. Here is what is changing and the questions to ask your own IT provider.

Making the Move: Switching to a New IT Managed Services Provider

Changing your IT Managed Services Provider (MSP) can feel like a big step, but with the right approach, it’s an opportunity to improve efficiency, security and overall business performance. At One IT support, we work closely with you to manage…

How We Help North East Businesses With Managed IT Services

At One IT Support, we understand the unique IT challenges facing businesses across the North East. Managing IT in-house can be time-consuming, costly and sometimes unpredictable. That’s why we provide the full benefits of a Managed Service Provider (MSP) to…

Jaguar Land Rover Cyberattack: What UK Businesses Can Learn from a £50 Million-a-Week Shutdown

In late August 2025, Jaguar Land Rover (JLR) was brought to a standstill by a major cyberattack. Its UK factories — Halewood, Solihull, and Wolverhampton — were forced to close, production halted, and many of its 33,000 employees were sent…