IT support for manufacturing companies
Resilient IT that keeps production lines and supply chains moving
One IT Support provides managed IT support for manufacturers and engineering firms across Newcastle, North Tyneside and the wider North East. We keep ERP, design and production systems connected and protected so that IT problems do not stop your output.
What IT challenges do manufacturers face?
Manufacturing is one of the most targeted sectors for ransomware because every hour of downtime is costly. The 2025 cyber attack that halted Jaguar Land Rover’s production for weeks showed how quickly an IT incident can spread through factories and their suppliers. Customers increasingly ask suppliers for evidence of cyber security, such as Cyber Essentials.
Many sites also run a mix of modern cloud software and older machine controllers, need reliable Wi-Fi across large factory floors and warehouses and must replace analogue lines and alarms before the PSTN switch-off on 31 January 2027.
- Cloud managed networking
Robust, segmented networks that separate office systems from production equipment, managed centrally. - Network installations
Structured cabling and wireless coverage for factories, warehouses and yards. - Managed IT support and helpdesk
Proactive monitoring and fast remote and on-site support for office and shop floor systems. - Business IT solutions and cyber security
Cyber security, Microsoft 365, ERP integration and IT strategy for growth. - Managed datacentre, backup and recovery
Hosted servers, backup and disaster recovery so production data can be restored quickly. - Cloud hosted VoIP telephony
Cloud phone systems that link offices, sites and mobile teams. - Design, websites and digital apps
Websites and digital apps that showcase your capabilities and win new contracts.
Our specialist IT services help manufacturers streamline operations, reduce risk and scale with confidence, with engineers who understand that production cannot wait.
Frequently asked questions
Network segmentation, regular patching, multi-factor authentication, tested off-site backups and continuous monitoring reduce both the chance of an attack and its impact if one gets through. We design and manage these controls.
Our monitoring runs 24/7 and we agree support arrangements that reflect your shift patterns and production priorities.
Yes. We survey, design and install wireless networks for factory floors, warehouses and outdoor areas, then manage them centrally.
Related sectors: we also provide IT support for corporate businesses, recruitment companies and estate agents and property companies.
Contact us today for a free consultation – 0191 296 0111
“We’ve been working with One IT for over 5 years now, and our experience has been consistently positive. Throughout this time, we haven’t encountered a single complaint or issue with their services.”
Kerry Black | Adavo Workspace
Need some help?
Let’s Talk! No pressure, no obligation, just a friendly chat with free advice.
Speak to a specialist 0191 296 0111
