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YMCA North Tyneside – A Partnership Driving Digital Growth

Empowering a Mission Through Technology

Founded in 1879, YMCA North Tyneside is a vital part of the community, offering a wide range of services for young people, families, and vulnerable individuals. From supported housing and youth development to health, education, and outreach programmes, the charity continues to grow as a beacon of support across the region.

To stay ahead in delivering these critical services, YMCA recognised the importance of a strong and responsive IT foundation. That’s where One IT came in.

A Strategic IT Partnership

Over the past seven years, One IT has been a trusted technology partner to YMCA North Tyneside, helping the organisation modernise and streamline its digital infrastructure. Transitioning from a limited in-house setup to a fully managed outsourced IT solution has allowed YMCA to scale confidently and securely.

“We’ve worked with One IT for over seven years now and they’ve become an integral part of our operations. Their team is professional, approachable, and always willing to go the extra mile. It really does feel like they’re part of our team.”


Steve Pugh, YMCA North Tyneside

Solutions That Make a Difference

One IT has delivered a wide range of tailored solutions to meet YMCA’s evolving needs, including:

  • Modern VoIP Phone Systems: Replacing outdated systems with reliable, cloud-based communications.
  • Secure Networking: Redesigning network infrastructure for greater performance and stability.
  • High-Definition CCTV: Enhancing security across key sites.
  • Cloud Printing & Chromebook Support: Ensuring flexible, accessible tools for staff across locations.

Whether it’s day-to-day support or large-scale projects, One IT provides seamless access to engineers who work directly with YMCA’s key personnel, offering a level of responsiveness and familiarity more often found with in-house teams.

Supporting Impactful Projects

One IT’s role extended even further during YMCA’s Supported Accommodation initiative. As the charity transformed two older properties into modern residential spaces, One IT was instrumental in delivering the technical backbone, including:

  • Full-site data cabling
  • Remote-access CCTV
  • High-speed WiFi
  • Secure access control systems

These solutions helped create safe, connected spaces for residents while giving staff the tools they need to support vulnerable individuals effectively.

Value-Driven, Mission-Focused

As a charity, YMCA North Tyneside must ensure every investment delivers tangible impact. One IT understands this balance, offering cost-effective, scalable solutions without compromising on quality.

From consulting on software choices to sourcing affordable hardware, One IT continues to be a proactive, trusted partner in YMCA’s mission.

Looking Ahead

YMCA North Tyneside and One IT share a long-term vision: using smart, reliable technology to empower people and communities. As the charity grows its impact, One IT is proud to provide the tools and support that help bring those ambitions to life.

Learn more about how One IT supports organisations like YMCA North Tyneside – click here to contact us

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