IT support for HR and recruitment companies
Fast, secure IT for recruiters who live on the phone and in their CRM
One IT Support provides managed IT support for recruitment agencies, staffing firms and HR consultancies in Newcastle and across the North East. We keep phones, CRM and email running, protect candidate data and give consultants secure access wherever they work.
What IT challenges do recruitment companies face?
Recruiters process large volumes of personal data, including CVs, identity documents and right to work evidence, so UK GDPR compliance and data security are essential. Phishing and account takeover attacks are common, and a single compromised mailbox can expose thousands of candidate records.
Speed matters too. Missed calls cost placements, slow systems cost billing time and consultants need to work from the office, from home and on client sites. Phone lines also need to move to digital before the PSTN switch-off on 31 January 2027.
- Cloud hosted VoIP telephony
Cloud phones with CRM integration, call forwarding and mobile apps so consultants never miss a candidate or client. - Managed IT support and helpdesk
A responsive helpdesk, remote and on-site support and proactive monitoring. - Business IT solutions and cyber security
Microsoft 365, multi-factor authentication, email security and data protection controls for candidate data. - Managed datacentre, backup and recovery
Hosted email, spam filtering, backup and disaster recovery. - Cloud managed networking
Reliable, secure office networks that support hybrid teams. - Network installations
Cabling and Wi-Fi for new offices and expansions. - Design, websites and digital apps
Recruitment websites and job boards that attract candidates and clients.
We work alongside your CRM and applicant tracking system providers, so your consultants have the tools they need and your data stays protected.
Frequently asked questions
Use multi-factor authentication, restrict access by role, encrypt devices, filter email and back up data off-site. We set up and monitor these controls so you can demonstrate UK GDPR compliance.
Our cloud hosted VoIP platform supports CRM integration, so calls can be made and logged from your CRM, depending on the software you use.
Yes. We provide secure remote access, managed laptops and softphone apps so consultants can work from anywhere.
Related sectors: we also provide IT support for corporate businesses, law firms and legal companies and estate agents and property companies.
Contact us today for a free consultation – 0191 296 0111
“One IT have looked after my company for the past few years and they offer a great service and look after all our IT and telephone services very efficiently.”
Joanne Wood | Managing Director | Primary Care Recruitment
Need some help?
Let’s Talk! No pressure, no obligation, just a friendly chat with free advice.
Speak to a specialist 0191 296 0111
