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Tailored Solutions for IT Service Management

We plan, deliver and support all of your IT services via people, processes and technology. Maximise your business value from our IT Service Management.

One IT take care of everything from daily IT operations to long-term strategic planning, allowing you to focus on what matters most – growing your business. Our proactive approach ensures potential issues are addressed before they become problems, while our expert team is always on hand to provide responsive support. With tailored IT services designed to meet your specific needs, you can count on a reliable and efficient IT infrastructure that keeps your business running without interruption.

  • Rapid on-site IT support for quick, effective issue resolution
  • Powerful remote access software to service remote IT incidents
  • Tailored packages designed to deliver value for money
  • Automatic monitoring and updates to prevent costly downtime
  • Responsive support by phone, email or our service desk
  • Friendly team with in-depth knowledge of your IT systems.

Managing your IT shouldn’t be a hassle. Let us take the load off your team with customised solutions that fit your business goals. Contact us today for a free consultation and see how our IT service management can enhance your operations and drive your business forward.

Speak to us about IT Service Management – 0191 296 0111

more info

In today’s tech-driven world, businesses rely on IT infrastructure to stay competitive, efficient, and customer-focused.

Our managed IT services include:

  • Network Monitoring
  • Cloud Management
  • Data Backup & Disaster Recovery
  • Cybersecurity
  • Help Desk Support

Benefits include:

Cost Efficiency
Avoid hefty upfront costs for hardware.

Proactive Support
24/7 monitoring prevents issues before they escalate.

Enhanced Security
Advanced protection, compliance support, and regular updates safeguard data.

Scalability
Easily adapt IT resources as your business grows.

Disaster Recovery
Reliable backups and recovery plans minimise downtime.

Focus on Business
Internal teams can prioritise innovation and growth instead of IT troubleshooting.

Managed IT Services optimise infrastructure, reduce costs, and ensure security, enabling businesses to focus on growth.

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“We have worked with One IT for a number of years now and we have always had a quick response to anything we’ve needed, they are professional and knowledgeable in all our questions or queries about our IT needs.”

Jason Armstrong | Director | Aquaseal Rubber Ltd

What we do

One IT Support provides a comprehensive remote IT support service for any size of business.

With our remote IT support services we can give you a huge helping hand from our workshop in Tynemouth by logging onto your system in seconds and working with you to resolve your issues like we were there.

Our in-depth expertise and absolute focus on customer service means that our remote support is second-to-none.

We make use of powerful TeamViewer software, controlled by our own Managed Service dashboard and are able to remotely control any computer or Mac over the Internet within seconds. What this means is that we can provide you with spontaneous IT support, as well as an on-the-spot solution for any problems you may have encountered with your system.

Our remote IT support service includes basic data recovery and laptop & PC repair, though if you require further information drop us a line without delay.

One IT Support is here to offer you excellent and rapid on-site IT support when the need arises, so we can sort out any problems with your technology quickly and effectively, leaving you to get on with your day.

Living in an age where being connected is vitally important for businesses, being without an essential piece of technology for even a couple of hours can prove costly. This is why One IT Support offers you on-site IT support by requesting one of our skilled engineers to come out to your workplace.

Alternatively, if it is more convenient feel free to book your system into our Tynemouth workshop to be looked at with the benefit of our specialist diagnostic equipment.

Remember that we can also offer you remote IT support, for problems that can be rectified without the need for any physical interaction with the technology.

Don’t delay, contact us today or drop by our workshop to sort out any problems with equipment in your business.

One IT Support provides specially tailored IT solutions for small businesses.

Every company starts as a small business, and we understand the complications and issues of a small business when it comes to getting effective and reliable IT support. Your company can grow quickly and the level of technology required can easily become overwhelming and complicated, and when hiring a full time it technician is out of your budget, we can create a bespoke package of support to ensure your business can grow without any further IT issues.

Our support packages can be as flexible as a your business need them to be. We know how to deliver effective small business IT support and services designed for them. We’re genuinely committed to helping all our clients get the most effective use out of their IT systems. We offer services and solutions for the IT challenges our clients face every day. We can provide your business with IT support in your office, at home and for mobile technology, to ensure that your business can progress and be successful.

Contact us or read below to find out more about how our small business IT support services can integrate perfectly into any business.

Creating and running a business involves a lot of hard work, creativity and adaptability. One IT Support can help you maintain an effective IT system that works for you and your business. We have support packages for every level of business and can create a package to suit your budget. Please contact us to discuss our IT Support.

In addition to all the above, listed below are the key services we can off your business, to help keep your technology working and making sure you have a cost effective fail-safe in place for your IT systems.

Network Installation

We can create your office computer network, install phone lines and connect all of your mobile devices to your network to ensure a free flow of information when you need it.

We can source or build specialised PC’s and Laptops, tailored to your requirements. If the high street computer outlets just can’t provide your business with exactly what it needs, we can. We can source more competitively priced computer hardware and upgrade your existing machines to meet your business requirements.

Fully managed network and server support

We’ll perform reboots and apply updates, monitor and report, pre-empt potential problems before they affect your IT systems and make sure your business avoids costly IT outages.

First-line support

We’ll offer the advice your staff need to resolve their everyday IT problems, remotely and on-site.

We can make sure you are getting the most from your telecommunications systems, both mobile and wired. We supply our own full managed VoIP solutions to replace antiquated office phone systems, giving you the flexibility to take your number with you anywhere and scale your office without unnecessary costs.

We provide remote working solutions so your staff can work with complete flexibility.

Website and Graphic Design

We provide a full website and graphic design service, optimise your website to get your business higher search rankings and let your business trade online by building e-commerce solutions.

We can provide hosting for your website, create a cloud network and create a secure and safe data storage system to ensure all of your customer data is secure.

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Need some help?

Let’s Talk! No pressure, no obligation, just a friendly chat with free advice.

Speak to a specialist 0191 296 0111

We can also help with…

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IT Service
Management

We plan, deliver and support all of your IT services via people, processes and technology. Maximise your business value from our IT Service Management.

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Cloud Hosted VoIP Platform

Providing all the functionality your business needs, such as voicemail, call forwarding, and of course, calling! Our Voice over IP (VoIP) is a feature-packed cloud telephone system.

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Cloud Managed Networking

Increase scale, performance and drive agility with cloud managed networking. Benefit from a ‘Single Pane of Glass’ management for your entire network infrastructure.

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Datacentre

Whether you are looking to fully realise remote working, or support business-critical applications, we will ensure it’s managed securely and with optimal performance.

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Design, Websites & Digital Apps

Elevate your brand and business with our result-driven digital design and marketing solutions. Our solutions provide the best return on investment.

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Business IT
Solutions

Not sure exactly what you’re looking for? We have a whole raft of services designed to support businesses. Talk to us and start your journey to hassle free business IT.

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What our clients say…

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