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Hosted Services

Whether you need a powerful and flexible web hosting solution for your e-commerce website, or are simply building your first website, rest assured that we can cater to all your unique web hosting requirements

Here at One IT Support, we are a hosted service provider with a difference. As with our other services, you will benefit from our small team’s expert knowledge and attention to detail. Tired of endless tickets bouncing back and forward from a level 1 tech every 4 hours while your problem is not resolved? Contact us today to see what we can do differently.

Take a look at the various services we offer on the right. We can tailor any of these packages to suit your needs, whether you are a small business with a basic website – or if you are a web company with hundreds of sites looking to hire a VPS or hybrid dedicated server.

All of our standard hosted services are fully backed up at the application level every night, allowing easy restores should something go wrong with your website or emails. On top of this, the full server is backed up every night both on site in the data-centre and off site. You can rest assured, no matter what happens your data is safe with us.


Our Hosted Services

Hosted Exchange

We are able to offer a variety of hosted exchange services to meet your requirements. We have partnerships with some of the largest suppliers in the world such as Microsoft and Giacom and are able to pick the best solution for your business.

Hosted exchange allows your business to benefit from the use of an Exchange based email system without the huge cost of running and maintaining your own in-house exchange server. Gain access to huge 50GB mailboxes per user as standard and multiple free shared mailboxes for generic company accounts. Create dynamic appointments and share your calendar with management staff to save time and work together more effectively.

All hosted exchange services benefit from easy access, on the web or on a mobile device – wherever you are in the world. So long as you have an internet connection, you can work with your emails like you were in the office and manager your calender with ease.

Contact us today to discuss how hosted exchange could benefit your business, and start a free no-obligation 30 day trial.

Email Spam/Virus Filtering

Generally hate spam or worried about malware and viruses getting into your systems via email? Ensure potential hazards do not sneak into your business network or waste your staff time going through nonsense emails every day using our mail filtering platform.

Failing to monitor your company’s email service could see employees having their in boxes littered with spam messages or even documents that could have dangerous viruses attached. Our filtering platform sits between the internet and your receiving mail server, whether that is with Microsoft, in-house, or with a third party provider. All mail is filtered before it ever reaches your system, and the nasties removed.

Worried about losing your emails if they are marked as spam? Our spam filtering platform will send you an email every day detailing what has been filtered. Something flagged that shouldn’t be? Release it direct to your email box with no hassle and white-list the address so it doesn’t happen again in a few clicks.

Get in touch to find out how easily this can be added to your email service and receive a free demo.

Basic Web Hosting

Our web hosting services here at One IT Support are perfect for small businesses with basic websites.

All our standard websites are hosted on the industry-standard cPanel system. This affords us great reliability with an easy to use interface for managing your files, databases and emails. All our clients get access to their own control panel and can manage their site themselves if the wish, including full FTP access.

All web packages come with complimentary emails up to 400Mb per user, perfect for businesses starting out or non IT focused businesses where having a full office system is considered overkill.

At One IT Support we understand that our clients may not understand how the services work. This is why we are more than happy to work with your own web designers to make DNS changes and reset passwords. We are also happy to perform basic changes to your email system to make sure your requests and issues get attended too as efficiently as possible.

Don’t already have a website or looking for a snazzy new one? Here at One IT Support we also design high-quality and modern websites, all written in the latest HTML5 standard. Check out our web design services.

Dedicated Servers

When you need absolute privacy and the highest performance possible, there is no comparison to your own dedicated server.

Accept no compromise and host a dedicated server alongside our own, with guaranteed network uptime of 99.9% and round the clock SLAs. All our dedicated servers come with a minimum of 1 IP address and a gigabit internet connection, alongside an n+1 redundant power supply system and multiple redundant 10Gb lines to the data centre.

If you want to become a reseller of your own we can offer cPanel and Windows licensing and are flexible to meet your needs.

For more detailed information we need to know more about your businesses requirements. Call our technical director directly on 0191 580 6090 or email td@oneits.co.uk

Virtual Private Servers

virtual private server, or VPS for short, is a virtual machine that is offered as a service as part of a wider internet hosting platform.

Our VPS solution is provided at low cost and utilises shared resources across our servers. This is perfect for low priority usage such as basic low traffic websites where you want complete root level access but don’t want to break the bank.

We will configure your VPS with your Operating System of choice, and can supply licences to suit. Take the first step to setting up a VPS with us by submitting a ticket to our helpdesk detailing your requirements today.

Hybrid Dedicated Servers

Experience the best of both worlds with a hybrid dedicated server. Like a VPS, our hybrid dedicated servers are provided solely for your business and you will receive root level access, however you will benefit from dedicated hardware resources such as reserved CPU cores, RAM and Solid State Disks.

Also benefit from easy backup fully managed by One IT Support. From the day your hybrid dedicated server comes on-line, full VM backups will be taken allowing fast and effective restores to meet your production requirements. In many ways the very nature of Virtual Machines makes the hybrid dedicated server more resilient in the event of an issue as we can easily bring your server on-line following a hardware failure in minutes.

Second best only to a dedicated server, there is no comparison when it comes to value for money when you have mission-critical business processes in the datacentre. Hosting a bustling e-commerce site? We can provide the perfect solution for you.

Harness the power of a traditional dedicated server and the flexibility of virtual machines by discussing the best hybrid server for your business with our Technical Director today by calling 0191 580 6090 or emailing td@oneits.co.uk

Virtual Desktop Infrastructure (VDI)

Let One IT Support and our virtual desktop services help you and your business to counter the problems posed in a desktop computing environment.

A Virtual Desktop Infrastructure, or VDI for short, will allow your business to operate remotely from a single high performance server. Save money by using entry level “thin-client” PCs in your business to connect to your central server.

Overall this solution makes managing your staff easier as all files, shares, printers,etc are controlled directly from the VDI server. Invest your money into a top end VDI server and never hear your staff complain of their slow PC again!

Don’t have space for a server in your office? Have staff working from home or remotely regularly? We can offer this service fully hosted in the datacentre! Grant your staff secure access to your company resources wherever they are working, as if they were in the office. All that is required is an internet connection and basic computer such as a laptop.

See for yourself how much a hosted VDI solution can boost the offerings of your business, by discussing the options we have available with one of our engineers over the phone now.

One IT Support Helpdesk

In order to streamline support requests and better serve you, we utilise a helpdesk ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.