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Failed Hard Drive

One IT Support offers a full range of data recovery services from USB flash drives to servers and RAID

Data Recovery

One IT Support also offers a wide variety of data recovery services, which cover a vast selection of different media and systems.

Our data recovery solutions include retrieving lost data from portable media, desktop hard drives, laptops, Macs, PCs, CDs and DVDs. Dropped your laptop and lost vital documents? We can help.

Should the absolute worst happen we offer a range of RAID data recovery solutions too, which includes all levels of RAID and all manufacturers, As if all of this is not enough, we even cover both SAN and NAS server data recovery.

Take advantage of our data recovery services and we will begin by presenting you with a free data recovery evaluation and a written quote. Please note that we also take pride in our ‘No Data, No Charge’ service guarantee, which means that if we can’t recover your data, you won’t pay us a penny.

If you would like further information regarding our data recovery service, please do not hesitate to get in touch and we will be more than happy to help.

Our Data Recovery Services

Hard Drive Data Recovery

Our most common data recovery is performed on hard drives.  We would always recommend a backup solution to prevent the data loss in the first place, however we are able to recover your data from failed disks.

Hard drives are most commonly damaged when laptops are dropped or take a violent knock, but they also degrade over time. All hard drives have multiple internal disks, often spinning at over 7,000 RPM – that’s faster than a car engine! As they are mechanical in nature they always eventually fail.

Depending on the problem with your disk the time to resolution can vary from a few hours to several days. For more information on this service please contact us to arrange to drop off your disk and receive a free no-obligation estimate.

RAID Data Recovery

For more advanced business users with failed servers, we offer RAID data recovery services helping you to recover important information following a shock downtime.

This service is very specialised and can take anything from a few hours to a few weeks depending on the failure and type of RAID system used. We will always do our best to provide the most accurate timescale after a short initial assessment.

To make sure these type of failures don’t impact your business contact us today to discuss a comprehensive, competitively priced, backup solution.

Portable Media

Another common data recovery request we receive covers USB drives and SD cards.

Portable media gadgets are great for accessing important data and documents on the go, but the nimble design of many of these devices mean that accidents can and will happen. One IT Support is on hand to ensure you can regain access to vital information following an unexpected problem.

Due to the intricate design of flash media, recovery from these forms of media can be very challenging. We have a great overall success rate at recovery of flash media, so following your pendrive freezing up we can recover your important documents.

As in all other cases we would never recommend storing your important files on a single flash drive, but we understand sometimes the ease of use of these forms of media means mistakes can happen. Get in touch to see what we can do for you.

One IT Support Helpdesk

In order to streamline support requests and better serve you, we utilise a helpdesk ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.