We are looking for an apprentice to support with the IT Operations within our busy North Shields based office.

You will be working alongside professionals who’ll support you through your apprenticeship and within job role.

Company Overview

One IT Support is a growing and evolving small business focusing on providing Managed Services to business clients from all sectors.

The company was founded in 2011 and has continued to grow since.

Now based in North shields, the office is situated in a friendly town centre, with easy access to major routes to Newcastle and the surrounding areas.

Responsibilities, Duties and Desired Skills

  • Providing technical support to customers via remote assistance, over the phone and face to face on site
  • Fixing various issues with primarily Windows PCs
  • Hardware repairs of PCs and Servers
  • Logging tickets and recording tasks on the system
  • Working in an existing team of technical experts
  • Understanding of working with computers and hardware
  • Experience of customer service would be beneficial
  • Hardworking and eager to learn
  • Organised and Proactive.
  • A Driving Licence would be preferred, or learning to drive.
  • Excellent communication skills

Working week

Five days per week,

37.5hrs per week,

On average, 7.5hrs per day

Get in touch

If you would like to join the team at One IT and be part of a great company that gives you the chance to grow your career, check this page regularly for updates on current opportunities.

If you don’t see any suitable opportunities but you like the sound of working at One IT, we would be pleased to add you to our records. Please email your CV to careers@oneits.co.uk

Please note, submitting your CV to careers@oneits.co.uk gives One IT permission to hold your details for a period of 6 months. Your details will be held internally and will not be shared with any third parties or processed any further without your consent.