Business IT support

Make sure your company’s IT systems stay in the best condition. At One IT Support we offer comprehensive proactive monitoring and an average response time under 15 minutes.

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Hosted Services

Whether you need a powerful and flexible web hosting solution for your e-commerce website, or are simply building your first website, rest assured that we can cater to all your unique web hosting requirements.

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Data Recovery and Storage

One IT Support offers a wide variety of data recovery services, which cover a vast selection of different media and systems.
Lost your files? Had a disk failure in a critical system?
Contact us for a free assessment.

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Network Installation Specialists

One IT Support offers a comprehensive range of IT network installation services across Newcastle and the rest of the North East. Big or small, anything from a single cable run around a room, to a full office cabinet rewire.

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Computer Hardware

Here at One IT support, we stock, source, and build high-quality systems to any specification at competitive pricing.
Anything you need from a basic user workstation to a multi-office File Server – we can offer you the best value system for your needs.

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IT Support Newcastle

We provide specialist IT services & solutions for Business and Home customers throughout the North East. From Data Recovery to installing a Windows Server you’ll be working with a team of experienced IT Consultants and Technicians. Call 0191 296 0111 now.

Business IT Support

Keep all the technology within your company in tip-top condition.

Data Recovery

Wide variety of data recovery services for all media

Communications Systems

Stay connected to your customers and colleagues.

Web & Design Services

Get your business recongnised with our Web & Design Services.

Hosted Services

Web Hosting, Hybrid Dedicated Servers, Office 365 and more

Computer Hardware

High-quality hardware solutions perfect for any business.

Network Installations

Cabled and wireless networks fully installed and supported

Training Courses

Large selection of training courses for most business applications

One IT Support Helpdesk

In order to streamline support requests and better serve you, we utilise a helpdesk ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

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Our Clients

Unique Magazines Ltd.

One IT Support are our go-to for anything IT related. We have recently undertaken moving our web and database hosting onto their new Hybrid Dedicated server platform and the service has been exemplary. As an online based business this hosting is the cornerstone so it’s great to have such a reliable local company.

John Porrett
Managing Director


John Lilley and Gillie

We are very happy with the service we receive from One IT Support, their instantaneous response to issues and professional manner provide great value to our business.

Glenn Heathcote
Managing Director

Halogen Creative

One ITS has provided support services to a number of our key clients. In every instance we’ve had nothing but excellent
feedback. Our clients have always been extremely impressed with their fast response, reporting that problems have been
dealt with quickly and efficiently, with minimum disruption to service.

It is refreshing to work with a company that values good service so highly, and that can be trusted to deal with clients direct.
One ITS are knowledgeable, helpful and provide excellent value for money. I have no hesitation in recommending One ITS
to any business needing a great team of IT professionals on their side!

Matt Haycock
New Media Director

Oracle Financial Planning Ltd.

I would like to take this opportunity to thank Richard and his team from One-IT Support for designing our new bespoke telephone service. This replaces our previous unreliable telephone answering service as calls were being missed and messages were not always relayed to the relevant person.

The new service with One-IT Support has proven to be very efficient with none of the previous problems, with the added benefit of lowering our costs with a competitive premium. We met Richard and his team on 3 separate occasions with our changing requirements and each time they came back with a solution and nothing was too much trouble for them. I would, therefore, highly recommend One-IT Support to all my clients, family and friends.

Ken Morrell

Could this be the end of banking in person?

Read our latest blog! It’s all about the lovely Aleesha 👩‍💻

Have you seen the new Google pixel?

There is nothing worse than when this happens 🙈 Luckily, we can fix it in no time!

We are now offering both mobile and sim only contracts! Call us today to see how we can get the best deal for your business 📱

Team Introductions: Aleesha

Hi everyone! I’m Aleesha, the office administrator at One IT Support. I have worked at One IT for just over two years now and it has been two of the most informative, productive and enjoyable years of my life. I found One IT when I was searching for a place to do an...
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One IT Leads the Communication Revolution

As a business owner or managing director you will understand the importance of communication. Whether it’s communicating to clients, suppliers or colleagues, both internal and external, you need a strong line of communication. One IT understand this necessity which is...
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A summer of diligence, hard work and achievement at One IT Support…

 The summer months can either be a hectic affair or a time to relax and enjoy the sunshine. Unwinding is definitely not an option for specialist IT services and solutions based company, One IT Support as summer 2017 has seen the company move from strength to strength...
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Building on successes within the IT and business support sector

IT services and solutions, data recovery and installing a Windows server can sound very daunting to the less tech-savvy of us. For those who struggle with the technical aspects of IT and communication, fear not, you’re in good hands. We are One IT Support. Our company...
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Are subtitles putting your device at risk?

Research carried out by Check Point has led to the discovery of a new type of Cyberattack using subtitles. When movies and/or TV shows are illegally downloaded they don’t usually come with subtitles and instead of manually having to search for the subtitles on the...
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Rensenware | Ransomware with a twist

Here at One I.T. Support we always like to stay aware of the viruses floating around the World Wide Web, so when we heard about Ransomware that requires a high score on a game rather than an amount of money we were naturally intrigued. The virus is a type of...
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Protecting against cybercrime

Staying safe online can sometimes be a bit more difficult than imagined, especially for businesses. With Cybercrime accounting for over 50% of all reported crimes in 2015 (source: ONS), it is more important, now than ever, to protect yourself and your business. One of...
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Nokia 3310 Resurgence

The 3310, one of Nokia's most iconic and successful phones, is set to make a comeback as it’s reported to be re-released at the Mobile World Congress, in Barcelona starting on the 27th February. Released after the 3210, the 3310 was and still is a phone that stole our...
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Have a tech-y Christmas

So as the season draws nearer and retailers scrap for every sale, predicting the big hitters this Christmas, what's on the agenda? Buzz Lightyear? A Furbie? iPads and Apple gadgets? What will the kids be clamouring for this Christmas? The answer may surprise you....
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Are Windows now the innovators and Apple lagging behind?

It's a trend which has been gaining traction steadily for months, if not years, but now finally, people are beginning to ask, are Apple still the innovation leaders, or have Windows caught and surpassed them once again?   In the Apple heyday, at a time when the...
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Collaboration-80 How to get in touch with us

If you would like to get in touch, you can either send us an email, visit our contact page or give us a call.

 0191 296 0111


Alternatively, if you’d like to pop in to chat you can find us at:
One IT Support Ltd, 1b St Oswins Place
Tynemouth, North Shields, NE30 4RQ

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